MediResource has designated the Chief Privacy Officer to oversee the overall privacy governance and ensure compliance with the applicable privacy legislations.
Appropriate safeguarding measures are in place to ensure that the information is not disclosed or shared more widely than is necessary to achieve the purpose for which it was gathered.
MediResource employment and third party provider agreements include contractual provisions for the safeguard and proper usage of personal information.
MediResource collects personal information for the following purposes:
- For the provision and support of products and services to its customers;
- To manage and develop its business operations, including personnel and employment matters; and
- To contact individuals via mail, e-mail, telephone, or fax.
MediResource will use reasonable efforts to ensure that the purposes of collecting personal information are identified before or at the time of collection.
MediResource will seek consent to use and disclose personal information for the identified purposes at the same time it collects the information.
MediResource will require customers and user audience to consent to the collection, use or disclosure of personal information as a condition of the supply of a product or service only if such collection, use or disclosure is required to fulfill the identified purposes.
The appropriate form of consent is determined with the consideration of the sensitivity of the personal information and reasonable expectations of the customers and user audience.
The consent for MediResource to collect, use and disclose the personal information may be withdrawn at any time, subject to legal and contractual restrictions and reasonable notice.
Limiting collection of personal information
Personal information is factual information that is not already available in a public directory, such as a telephone book; or on your business card. Examples of personal information include age, full name, weight, height, medical records, ID numbers (driver's license, health card), ethnic origin, or blood type.
Limiting use, disclosure and retention
- Where required by applicable laws, court orders, or government regulations.
Employee access to personal information about customers, users and other employees is only granted on need to know basis at MediResource.
MediResource will keep personal information only as long as it remains necessary or relevant for the identified purpose or as required by law.
Some of our applications and information are not intended for children under the age of 13. We will not knowingly collect information from site visitors in this age group. We encourage parents to talk to their children about their use of the Internet and the information they disclose to Websites.
Access and Accuracy
Individuals may contact MediResource to review their personal information records. MediResource will correct or update any inaccurate or incomplete personal information on a timely basis. There are no costs or charges associated with the correction of information.
Openness concerning policies and practices
789 Don Mills Road, Suite 400
Tel: 416-383-0010 ext. 223
MediResource will maintain procedures for addressing and responding to all inquiries or complaints from our customers, user audience and employees about our information practices. All complaints concerning compliance with this policy will be investigated with thoroughness. If a complaint is found to be justified, MediResource will take appropriate measures to resolve the complaint including, if necessary, amending our policies and procedures. The individual will be informed of the outcome of the investigation regarding his/her complaint.